Police & Law Enforcement

OCA can assist police, law enforcement agencies and first responders with the following types of incidents or uses:

State Police operations and command centres
Intelligence and investigations
Criminal incidents and Serious Crime
Counter-terrorism and critical infrastructure
Major events
Mass gatherings
Critical infrastructure protection
Major hazards and disaster management
OHS&E incidents
Executive and dignitary protection
Crisis communication

Use	Description
Police operations, intelligence & investigations	At Noggin we specialise in high-security, high-usability information management systems. OCA provides solutions for a range of police operations, contributing to better decision making and response, including tactical and strategic coordination, counter-terrorism, incident management, critical infrastructure and executive/dignitary protection, including logging, reporting, case management and intelligence. OCA can help solve a range of problems for police services including: Real-time situational awareness and common operating picture Securely record and organise information about operations, investigations, cases or incidents, managing all relevant information in one place. Log all actions, and keep an audit trial of all events, communications and decisions Deploy resources, track locations, and manage tactics and operations Record, organise and analyse intelligence easily and securely Easily build create linkages between related information - people, events, assets, logs, reports, tasks, communications etc. Tailor information, reports, views and workflows easily at any time, without needing technical staff to customise software
Emergency management & disaster response	Police services play a leading role in planning for and responding to major emergencies, whether such incidents have an environmental or civilian impact. OCA provides emergency managers with all the tools they need in one secure online place, saving time in an emergency, helping to make informed decisions quickly, and enabling faster and more effective responses. OCA can help with all aspects of disaster response and recovery, including communication, resource management, situational awareness, and co-ordination of shared resources with other agencies via the OCA Connect interoperability tool.
Critical infrastructure protection	Law enforcement agencies are responsible for critical infrastructure protection, often involving liaison with hundreds of stakeholders across industry. Security arrangements and standards can vary widely, and keeping a close eye on these, as well as understanding infrastructure risks and dependencies, is an ongoing challenge. OCA allows you to map out your critical infrastructure at any level of detail, track dependencies and stakeholder information, and manage site appointments and response plans. With rich media integration such as CCTV feeds, images, video or alert triggers, it provides all the information you need in a central place - giving you a total operational picture to monitor your infrastructure and respond to risks.
Mobilise resources	OCA's resource management tools can complement dispatch systems by providing tactical and strategic mobilisation and tracking of resources. Resource and asset resource information can be integrated with third party software systems. Capabilities to deal with incidents can be assessed on the fly. The OCA asset and tasking modules can be used to allocate any resources to incidents or tasks, be they human, fixed, mobile, vehicles or equipment. Tasking can be internal as well as external, with requests to third party agencies monitored in real-time via OCA Connect. Resources can be located and allocated geographically, by availability, by capability, by type, or by cost. You can also track costs against resource requests or allocations, to easily manage the overall cost of a response or recovery effort. OCA's simple data management tools allow you to create new asset categories on the fly.
Get what you need in the field	Law enforcement work can mean a great deal of time in the field, and that means personnel need to be able to access critical information via mobile devices. OCA is optimised for delivery across multiple platforms, including Blackberries, iPhones, Android phones as well as a variety of tablet devices. Whilst OCA is good at distributing information, it can also consume information from external sources whether they are roaming GIS tracking systems, tracking resources or personnel, or alarm triggers from external security systems. OCA allows you bring multiple sources together, and access that information in real time - in the field. Often an incident will impact a geographical area, or multiple areas. OCA's geospatial tools allow you to plot affected areas and target communications to key stakeholders in those areas. Using the asset tool you can reach key law enforcement personnel in a targeted and sophisticated manner. You can also use OCA to quickly identify assets and people within a geographical area, or mark-up an incident map for sharing with other stakeholders.
Get a real-time geographical picture	In law enforcement, it is useful to be able to see information visually through a GIS interface, allowing key decision makers to make decisions more efficiently. Geospatial software tools are commonly used to assist in emergency services planning, response and recovery functions. The OCA GIS capability goes across the entire OCA system, utilising Google Maps. All piec.es of information can be automatically geo-coded. Assets and resources can be plotted. Incidents, sub incidents, logs, reports can also be plotted. Communications can be sent using the Geospatial tools. The OCA capability is not designed to replace a specialised mapping tool, but can be used to integrate and complement the GIS work that has been done by a mapping unit. OCA integrates with GeoRSS, KML, CAP and ESRI among other mapping standards and systems
Secure information management	Security is a key requirement for law enforcement information. OCA Incident Manager is the only incident management product in the world to be certified by the Defence Signals Directorate to the internationally recognised Common Criteria EAL2+ security rating - (ISO/IEC 15408). Our multi-node cloud software offering is hosted by Fujitsu with data centres that meet the stringent ASIO T4 and ISO27001 standards. You can also host the application yourself, and we have experience in setting up hardware in classified environments. Key staff also have clearance to the appropriate levels. If security of data matters to you, then you can't do better than OCA.
Reporting to senior stakeholders	The chain of command is central in law enforcement agencies so timely and accurate reporting is critical for effective decision-making. OCA combines all information about incidents, and provides real-time views of situations to decision-makers. Different groups and roles can have different views of the same piece of information. Senior personnel may only have access to information at a high level where they need to make high level decisions. Those at an operational level may see more detail and use the information in the system in a more business as usual context.
Integrated alerting	The OCA alerting platform is totally integrated in OCA. With OCA you can send and receive information via email, SMS, fax, voice and XML - conforming with the Common Alerting Protocol (CAP) standard. Send out warnings, co-ordinate evacuations, keep key stakeholders informed, and use the workflow tools to automate communications procedures. You can also send messages from a single source to multiple media, including public websites, intranets, and social media tools.
Share information with civilian or defence agencies	Responding to incidents can often involve multiple organisations across multiple jurisdictions. The OCA Connect solution for interoperability allows you to share any piece of information (events, assets, resources, contacts, reports etc) with other relevant stakeholders, providing rich data securely and in real time. OCA Connect is also a directory service that connects other agencies with each other in a highly intelligent and automated way. Plus you can share information between OCA or non-OCA systems via our open architecture.