Benefits

• Communicate more effectively and consistently to your customers, suppliers, stakeholders or staff, anywhere in the world, using the media they prefer
  
  
• Create and manage in one place your email, SMS, voice, fax, MMS and web communications
  
  
• Save time managing and collating contact lists manually and automate time-intensive processes
  
  
• Improve compliance easily through automatic communications which are tracked and logged
  
  
• Target messages based on any attribute, including geographic via our mapping tools. Re-target messages based on response rates
  
  
• Manage responses to messages and track delivery and acknowledgement
  
  
• Quickly access key documents, tasks, events and communication history any time, anywhere
  
  
• No need to install any hardware or software – simple pay-by-the-month model
  
  
• High usability web-based interface means little training is required and the system can be accessed from anywhere

Uses

• HR communications: Target messages to your staff anywhere in the world, including policies, procedures, shift changes, management memos, OHS messages, travel advisories, market updates or any other urgent messages.Track who has received and acknowledged your communications
  
  
• Customer and investor relations: Target messages to your customers or investors, about service or product changes, company news and other important notices
  
  
• Marketing: Direct marketing via SMS, email, fax or voice including list management
  
  
• Citizen communications: Manage bulk communications and track the effectiveness of your communications to the community and your constituents.
  
  
• Emergency notification or evacuation notices
  
  
• Automate your business continuity plan and responses to critical incidents
  
  
• Asset management: Target messages or reminders to asset custodians to fulfil asset management or maintenance tasks
  
  
• Campus communications: Target messages to students such as key date reminders, timetable changes, physical campus changes, exam results or online system updates or outages
  
  
• Manage key communications documents, events and tasks