Coverage

Media	Outbound	Inbound	Coverage
SMS			340+ networks in 140 countries worldwide
Email			Worldwide
Fax			99% of Telecommunications networks worldwide
Voice			99% of Telecommunications networks worldwide
RSS/Podcast	Soon		Worldwide
MMS	Soon		340+ networks in 140 countries worldwide

Service Levels

Message Delivery

Delivery times can't always be guaranteed as they depend on a number of factors including the performance of telecommunications providers and networks, radio-telephone interference caused by atmospheric conditions, interferences in wave propagations, the addressee of the message being outside of the operator’s coverage area, or SIM card memory overload.

However as a general guide:

• Average SMS delivery time is under 20 seconds
• 99 % of SMS messages are delivered within 60 seconds (handset must be available i.e. turned on and within range)
• A standard fax page would be delivered within 30 seconds to a non-busy fax device
• Inbound messages typically take between 30 and 60 seconds to process
• Single SMS (140 Bytes) will be sent out at approximately 3000 - 4000 messages per minute

System Availability

• 99 % uptime
• Planned outages will be announced a minimum of 5 working days in advance