Key Features

Incident & Operation Management

• Dashboard interface displaying critical information about active incidents or operations
• Operational directory for key staff and contacts involved in each operation
• Plot operations on satellite/street maps to analyse areas affected
• Manage key dates and agencies involved
• Upload any documents relevant to your operations

Situation Awareness and Information Sharing

• Receive, send and share situation reports and other key information
• Track the source, reliability and accuracy of reports
• Define your own report types and formats
• Report acceptance and approval workflows
• Attach any documents or maps to reports

Logging and Tasks

• Personal logs for recording communications, events and activities
• Operational logs combining all relevant log entries
• Create Resource Requests and Tasks
• Task acceptance, approvals and assignments
• 'My Tasks' screen to manage individual users' assigned tasks
  

Mapping

• Plot operations, incidents, assets or contacts on maps
• Satellite imagery, street maps or both
  
• Integrate with other GIS data
• Integrate with GPS for real-time geo-coding of contacts, agents or assets

Messaging and Contact Management

• Broadcast messages via Email, Fax, SMS or Voice
• Powerful and flexible contact groups and categories
• Instant feedback on broadcast message status in real time
• View detailed reports on the effectiveness of message broadcasts down to the individual recipient
• Define multiple sets of contact information for each contact (work hours, after hours, shifts etc.)
  

Interoperability

• Automatically retrieves weather warning information from Australian Bureau of Meteorology
• Produces secure authenticated RSS feeds of Situation Reports
• Produces secure authenticated Common Alerting Protocol (CAP) feeds
• Share Situation Reports between other Noggin EM systems using standards compliant technologies
• Situation reports can be received via Email or Fax

Administration and Security

• Simple, easy to use interface - very little training required.
• Comprehensive control over user permissions - view/create/edit/delete & access to functions
• High grade encryption security (128 bit / 256 bit) and penetration tested
• Can run in secure mode behind your firewall or in your intranet for extra security
• Password policy enforcement and expiry (optional)
  
• Encrypted file system to prevent physical access or theft (optional)
• Two-factor authentication via SMS or tokens (optional)
• Issue update reminders prompting contacts to confirm or update their details
• Full control over system types and categories - easy to customise yourself.
  

Asset Management (optional)

• Create, modify, delete, search and group assets
• Geo-reference assets, plot and display on maps
  
• Associate assets with contacts, organisations, documents, calendar of events, scheduled tasks, and task history.
• Record and manage asset recovery, failure consequence, and asset dependencies
• Fully customisable workflow: manage the inclusion and classification process of critical infrastructure by allowing changes to the details (or ratings) of an asset to pass through a workflow requiring various levels of approval.