Rostering
When we scanned the market, we were unable to find any rostering systems that offered a good solution in an incident management context, where management of shifts and personnel required greater flexibility than your typical enterprise rostering system (where parameters are more predictable).
That's not to say managing rosters in a "business as usual" context is easy. Preparing rosters can be a difficult, time-consuming and manual process. Information can be scattered in multiple places - HR systems, spreadsheets, word documents, whiteboards and even post-it notes! We found these processes resulted in errors and inefficiencies. Changes required manually updating, checking of staff availability and matching it against existing schedules. New schedules were then manually distributed to staff.
While developing OCA's rostering system, we focused on 5 key aims:
- Integrate rostering with incident management
- Integrate rostering with capability
- Make rostering more user friendly than ever before, and much easier to apply changes across the roster
- Make sure that rosters and changes can be communicated easily
- Make sure that rosters integrate with communications functions so that you can quickly and easily communicate with key stakeholders
Introducing OCA's rosters
OCA's Rosters takes the hassle out of traditional rostering by streamlining and automating many of the tasks and processes. Reduce errors and increase efficiency to save your organisation time and money.
The OCA Rostering functionality offers:
- Flexible predefine function lets you customise and tailor your definition of shifts, shift groups or teams, cycles and roles to suit your organisation
- Allocate people in and out of shifts based on their predefined roles and capability and save the changes based on different shift patterns
- Dashboard display of roster summaries
- Colour-coding with variable timescale
- Easily access, view and edit individual shifts
- Fully integrated into OCA; apply workflows; supported by contacts and communications tools
- Re-use an existing roster by creating a duplicate
Benefits of OCA Rosters:
- Create, build and maintain rosters with confidence and ease using the in-built Rosters wizard and other time-saving predefined tools
- Fully integrated and supported by OCA's Contacts and Communications tools so there's no need to purchase a separate package, saving you time and money.
- Automate staff communications with pre-set SMS and email notifications
- Easily handle and update changes to rosters and schedules
- Reduce human errors by automating and streamlining tasks and processes
- Automate and standardise roster communications and management via OCA's workflow tool
