OCA Alerts

When you need to inform people in a timely manner of what is happening and what to do

OCA Alerts is crisis communications software that helps organisations to quickly and effectively deploy business continuity plans and to disseminate news and alerts at critical times. It is accessed online in an easy to use interface, and hosted in state-of-the-art data centres, offering customers an all inclusive, low risk, low cost, fully managed, and secure tool for managing all stakeholder communications in a sophisticated manner.

OCA Alerts allows you to broadcast email, sms, fax, voice and teleconference - through multiple telecommunications providers - for total failover and reliability.

You can automate communication based on pre-existing plans, saving you time and money and preserving your reputation.

OCA Alerts will help you:

  1. Deliver a single source of truth
  2. Bring life to your business continuity or emergency plan
  3. Make sure the communication gets through
  4. Ensure communications reach all devices, easily

Who do you need to communicate to?

OCA Alerts matches your communication needs if:

  • You need to communicate to a range of stakeholders
  • Your stakeholders are employees, suppliers, shareholders, clients, policyholders, board / executive team, the community, other government agencies or corporate custodians
  • Stakeholders are end recipients but also intermediaries such as social media and media outlets who may assist in distributing your message
  • Your communication preparation varies - for example, sometimes you might know what you need to communicate in advance. Sometimes you don't. An unexpected event happens, and you need to send out a message based upon the context of that event

What do we guarantee?

  • Reliability - Supported by a world-class high availability, high reliability message gateway, using multiple telecommunications partners with automatic failover so that OCA is not reliant on just one provider
  • Security - Noggin's OCA is the only product in the world to be successfully tested to meet Defence Signals Directorate (DSD) "common criteria" standards EAL2+ Security accreditation for crisis information management
  • Quality - Noggin is certified to ISO 9001 for quality management standards
  • Interoperability - Secure, open architecture platform to connect multi-agencies or organisations to a "Common Operating Picture"
  • Infrastructure - Data centres certified to ISO27001 and AS/NZS7799 Information Management System, and certified ASIO T4 Intruder Resistant