Business Continuity & Resilience
In order to be effective and minimise the impact of disruptive events, business continuity plans need to be put into action quickly, under difficult circumstances. Often the business-as-usual tools and resources that are replied upon are not available. Noggin's OCA product series provides a way for business continuity managers to turn their plans into actions quickly, and at the press of a button. It can automate responses, communications and processes to ensure that the right actions are taken, communication lines remain open, stakeholders are kept informed and decision-makers have the right information when they need it.
Some of the key features of OCA for business resilience and continuity include:
- Secure, 24 x 7 online repository for key contacts, documents, plans and other information
- 2-way communications via email, SMS, fax or voice, with message acknowledgements, escalations and delivery and reply tracking
- Automate your business continuity plan including notifications, tasks, checklists or procedures via OCA workflows which can be triggered automatically or remotely
- Track progress of tasks or automatically escalate if deadlines are missed
- Contact 'health check' feature to help ensure details are up-to-date, by asking contacts to confirm their details via a simple web form, updated automatically
- Access via OCA Mobile interface as well as normal web interface
- No reliance on business-as-usual infrastructure or systems
- Backed by Noggin's high availability, reliability and security hosting platform and communications gateway
Find out more about OCA Incident Manager or OCA Alerts.