Emergency Management

Noggin has a proven track record in providing emergency management solutions for a number of large corporations and tier 1 government agencies. We can provide emergency managers with all the tools they need in one secure online place, saving time in an emergency, helping to make informed decisions quickly, and enabling faster and more effective responses. Our OCA product series can help solve a range of problems faced by emergency managers:

Collect, organise, integrate and distribute information about events, people and assets, managing all relevant information in one place, securely and accessible from anywhere
Gain situational awareness and share a common operating picture across all participants
Easily share information, reports, plans and maps, within your organisation and with others
Log actions, and keep an audit trial of all events, communications and decisions
Assign the best resource for the task based on capability, availability and location, and track assignments and costs
Track tasks or checklists, ensure process are followed and manage assistance or resource requests
Communicate quickly with any number of stakeholders via email, SMS, fax or voice
Tailor information, views and workflows easily at any time, without needing technical staff to customise software

Our emergency management solutions are unique in that they deliver a proven system that has been built hand-in-hand with highly credible Australian emergency managers, addressing the full suite of emergency management requirements in the one platform, rather than just one or a few parts. We offer deep functionality with many different ways to relate information if required. Our solutions are also affordable and highly usable, designed very much with the end-user in mind. Our solutions require minimal training for users to become proficient in use and fully supported with in-built contextual user help and elearning modules for convenient training and refreshment. This means less time to administer and minimal time in the training room.

OCA products are highly customisable by the user (or system administrator), with many ways to add specific or custom features so that they work for the organisation rather than dictating how people should work. A number of system components can be customised without Noggin intervention or further cost and without the need for technical IT resources. This includes data fields, types, forms, dashboard layouts, workflows, business rules, communications templates, map symbology and more. It means that not only will OCA fit to your operations, it will also adapt with them as structures and processes change and mature over time.

OCA also includes powerful workflow and automation tools, all configured via a visual workflow builder, allowing for automation or enforcement of key processes, decision-making, logic, notifications and tasking.

Noggin's solutions have been 'battle tested' during several major emergencies, and we have experience supporting its customers during significant events and incidents such as:

Christchurch Earthquake (2011)
Queensland Floods and Cyclone Yasi (2011)
Victorian Bushfires (2009)
Queensland and NSW Floods (2008-2009)
World Youth Day, Sydney Papal Visit (2008)
Equine Influenza (2007)
Asia Pacific Economic Cooperation (APEC) forum, Sydney (2007)
South-East Queensland major flood crisis (2007)
NSW Hunter major flood crisis, including Pasha Bulker ship grounding (2007)
NSW Indian Ocean Tsunami Relief Coordination (2005)

Since the launch and adoption of Noggin's OCA product series Noggin has been actively involved in broader areas of government emergency management. Noggin staff are actively involved in various industry forums, including attending emergency management conferences and seminars, and participating on government working parties to set standards for emergency information management and interoperability. We have detailed and working knowledge of relevant standards such as ICS, AIIMS, CAP and NIEM.

Find out more about OCA Incident Manager or OCA Alerts.